For those that want more assurance, then we have our Priority Service that is a base amount monthly, but gives you all the advantages of a fully managed customer, without the full service retainer expense. This way you get discounted hourly rates when you need some work done, but the fast response times you need when you can't wait till the next day.
On the top tier we have our fully managed package that gives you all the advantages. Everything included in the Priority Service package plus no additional monthly billing outside of new projects. We assess your needs and propose a package that lets you concentrate on your business and let us focus on the tech solutions you need.
Not only does our fully managed package take care of all aspects of your network, backup, and protection but also includes our involvement when you are negotiating with your other vendors such as Shaw/MTS/Bell.