About

After over 30 years in this industry I can say one thing for certain. There is no constant. We are firm believers that if you take care of customers properly, repeat business isn’t an issue. This company was created by people who sleep well at night knowing they have done their job . We want our customers to sleep well at night knowing the same thing.

Driven by Results

alpha is a company driven by results. We know our customers expect us to do our job in a timely fashion. We know that our customers don’t want stories about why it couldn’t get done, or excuses as to why their managed services aren’t being handled properly. They want results.

We won’t rush things, or cut corners. We do each job so it doesn’t have to be repeated. Every one of the staff at alpha prides themselves on their attention to detail. We know that the customer has their own job to do, and sometimes that depends on us doing our job. We don’t charge you to look at the problem, we charge you to fix it. Those are the same expectations we have of the suppliers and subcontractors that we work with.

Mission Statement

“alpha’s commitment is to help your company leverage technology to make you more efficient and effective, while saving you money”

building relationships

The foundation of this company came from our dissatisfaction with both quality of product being delivered as well as the service that stood behind it.

We don’t believe a customer’s place of business should be used for testing new product.
We don’t believe that the customers place of business should be used as a training center for our staff either.

Our mission statement describes what we can do for companies of all sizes.

Our Goals

Our primary goal is to exceed customer expectations. We don’t want you happy with our work, we want you ecstatic to the point that you become one of our off site salespeople. We realize the importance of creating a strong relationship with you, the customer, as that is the foundation for success. We realize that you already have a job to do and that our job is to help make that faster, easier, and more efficient so that the only thing you notice is the results.

We pride ourselves on being proactive. If there is something coming that will solve a current issue, or alleviate a future concern, we want to be the first to let you know. Since the success of your business ultimately affects the success of ours, it is important for us to let you know of any concerns we have before they become problems. Being reactive in business is a formula for disaster so communication and security are of utmost importance to us.

Meet the Team

Alan

President

Having degrees in both Computer Science and in Business Information Systems, Alan comes with over 25 years of experience working in the technology industry. He is the lead person who brings an easy going personality and a sense of calm to a solutions driven industry. Having managed people on multiple levels but still staying involved in the sales side, there...

Rich (duke)

Operations Manager

Rich exudes Winnipeg. Bleeds the same colour as the teams. He was born and raised here, and has a family of his own. He got his technology start over fifteen years ago in post secondary, and attended Red River to further his education. After working in government for a while, Rich broke into the sales side of the industry with...

Justin (Radio)

Network Solutions Architect

Justin has always been a geek at heart. In what seems to be a common theme among technology savvy people, Justin also was one that took things apart at a young age. Tech-Voc High School was a perfect fit for Justin where he took the necessary academics but spent a lot of time on computer courses ranging from networking to...

Dan (Dub)

Full Stack Developer, SIP Specialist

From an early age Dan was introduced to computers/tech. Anything with a circuit board or a screen would attract his attention. Recognizing his interests early, Dan enrolled in computer/tech related classes and hobbies at a young age. His early exposure to computers led him on a path of tech related academics and interests. With the increased popularity of the internet,...

Daniel (DR)

Network & Security Administrator

Daniel grew up out of the city, spending time camping, fishing, cross country skiing, and enjoying all that our country has to offer. He was active in team sports when in school and took an interest in auto mechanics, and became good enough that he had the privilege of working on the towns 1938 Ford Firetruck for the towns Centennial...

Raynald (Razor)

Graphic Designer, Web Developer

Ray got his start like the rest of us. Fascinated by computers and technology. Even as a child from a small town, he was drawn to computers to the point of creating his first video game by the time he got to high school. His career has always been in I.T, starting in 2003 where he specialized in web design....

Jan (The Collector)

Creative Solutions

Jan stems from the east coast and moved to Winnipeg when he was ten years old. After graduating, he started his career path taking Business Admin from Red River College when he was looking into the hospitality industry. He started down that path and due to his love of board games, ended up working for alpha’s tenant on the main...

Lyle (Style)

Support Specialist, Technician

Lyle came to us first as a customer.  He was purchasing something to feed his need to create (3D printer) and we presume fell in love with the place.  Within a week his resume was in, and shortly afterwards he was accepted into the ranks. Lyle brings a “do it yourself” mentality to the things he does whether it is...

William (Cool Whip)

Full Stack Developer, Support Specialist

A phone call  brought “Whip” to alpha.  Opened the door for him while he was still going to school taking Full Stack Develpment.  He donated his time to prove to us that he was made of the right stuff and never left. The youngest member of the team, he was very active in sports.  Soccer, golf, full contact ballet, and...

GeeK

HR

GeeK was originally hired to bring a certain culture to alpha. He came from the country, born outside of Carman Manitoba. He spent his early life there before joining us at an age of eight weeks.He matured quickly, taking on the roles of “Complaints Manager” and “Entertainment Director” within weeks of arriving. Before long there was a noticeable discipline in...

SixX

HR

The latest member of the alpha team, came to us from a litter in Brandon. I guess Geek was having difficulty as we grew in his role as HR and decided to add to the HR team of enforcers. SixX was brought in a light 10 lbs….growing to 55 lbs in a few months with another 40 to go before...

Customers

Salisbury House
Vickar Automotive Group
TRIPPIER LAW
Petland
Maplewood Golf Club
CLARION Kenora
A Muse N Games
Granite Mountain Stone Design
Vehicle Protective Solutions (VPS)
Premier Truck Group
TripWire Media Group
Magick Woods
Vandenbergs Fine Jewellery
Agri Fresh Delivering fresh & healthy
Quorum DMS
SPECIALLOY
Phiber
ARROWQUIP
Dimatec Inc.
Big Rig Collision
Move Mobility
MityBilt
Aurora Recovery Centre
Winnipeg Construction Association
Leysons
Elmwood Community Resource Center
Transforming Supporting Empowering Networking
Fort Garry MB Church
Saint Margaret's Anglican Church
Balcaen and Sons Plumbing, Heating, and Air Conditioning
Conquest Equipment Corporation
Ruban Insurance Brokers
STAUB Electronics
Fleet Profit Center
armour insurance
celero
Frontiers North Adventures
Beaver Truck Centre
New Electric
Quick Transfer
The Salvation Army
Sagkeeng Anicinabe Government
Nacor
RTX Electric LTD
Global Drain Technologies
Frontier Supply Chain
IBEW 2085
Selkirk Chrysler Dodge Jeep Ram
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Our Partners

We’ve selected world leaders in telecommunications hardware, software and services to help our clients modernize their communication systems, while keeping costs low.

Reliable, fast service is important for any IT solution. That’s why we only work with Manitoba’s best business-ready ISPs to provide quality internet service packages for our clients.

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Managed Services

In todays business world, technology plays a major part of your success.  Letting alpha technologies take care of the day to day can streamline your business, and make you more profitable.  Whether it is just assisting you when you need a hand, or managing all facets of your I.T. alpha technologies has a solution.

Advantage

I.T. has changed over the last decade. Businesses have moved from having an assigned staff member, or department, to off loading some of the management to third party companies like alpha. Part of the reason is less exposure and cost savings that can't be ignored.

Too many businesses have found themselves on the wrong end of an I.T. employee that demands a raise, and has all your passwords and backups on his side.

How many businesses have found themselves crippled for weeks due to a lack of security, or who don't have a firewall because they don't know what it is?

Don't be worried about if you backed up, or if you have the latest anti virus protection.

Let alpha technologies give you a detailed proposal on how we can take care of all your I.T. concerns so you can take care of worrying about your business.

Packages

We know that not all customers need full management. Sometimes budget dictates that you need to do some of the work yourself. We understand so have designed a couple of packages to make it easier for customers to get the support they need, and can afford.

For those that want more assurance, then we have our Priority Service that is a base amount monthly, but gives you all the advantages of a fully managed customer, without the full service retainer expense.  This way you get discounted hourly rates when you need some work done, but the fast response times you need when you can't wait till the next day.

On the top tier we have our fully managed package that gives you all the advantages.  Everything included in the Priority Service package plus no additional monthly billing outside of new projects.  We assess your needs and propose a package that lets you concentrate on your business and let us focus on the tech solutions you need. 

Not only does our fully managed package take care of all aspects of your network, backup, and protection but also includes our involvement when you are negotiating with your other vendors such as Shaw/MTS/Bell.  

We help to make sure you are always maximizing your dollars when it comes to one of the most important backbones of your business.
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Phone Systems

alpha has been one of the innovators in Manitoba when it comes to VoIP and SIP deployment. In fact, we started our own company utilizing the technology that we deploy. Networks built on passing information the way you want it. Connected whether you are in the office, or on the other side of the world.

Our solutions not only save you money, but extend your reach to whatever limits you want.

Hosted Phone

If your business is just getting started and you are trying to keep expenses to a minimum, our hosted phone solution is the perfect fit.

Built to satisfy the needs of small business whether you are just getting started, or streamlining your business to reduce expenses but increase communications.  hosted phone comes with all the high end features you need but starts at an affordable rate that allows you to build as you grow your business.  This solution allows you to start small without high start up costs and like all alpha services, is open to changes under our monthly contracts that don't bind you to what you don't need.

All your choices for phone are the same as our other packages so your selection isn't limited to a few starter hand sets.

Even better, all your phones can stay with you as you move to a larger system down the road to take advantage of savings.

Hosted PBX

Over the last 8 years we have perfected the Hosted PBX solution. Software has evolved and features are even more abundant than before. By building a solution on a platform that can scale, using software that is flexible, allows us to provide configurations that can extend your reach to multiple locations located anywhere in the world! Imagine your business extending to salespeople in other cities, or to your satellite locations without any additional charges. As always, alpha's solutions allow you the flexibility to upsize or downsize based on your current needs WITHOUT contracts. With over 300 solutions across North America, we feel that not only does Hosted PBX streamline your business communications, but does it AND lowers your monthly line expenses. We also offer on-premise PBX solutions. 
Is it time to bring your communications into a new era? Hosted PBX based solutions are the perfect fit for any sized business.

SIP Trunking

Are you tired of the limitations that come with your existing phone service provider? Tired of the contracts that you didn't know you were in? So were we....so we designed our own solution.

Five years ago, alpha technologies started to build relationships with SIP providers. SIP (Session Initiation Protocol) is the protocol that is the backbone behind VoIP (Voice over IP). We have all been stuck dealing with one or two options for voice and alpha wanted to create a solution that catered to the client both in pricing and in features. Customers wanted North American long distance included. Done. They wanted no contracts. Done. They wanted the flexibility to add or subtract lines on the fly. Done. alpha SIP is the backbone powering hundreds of businesses in Canada, as well as some that are across borders, and across the ocean. If you haven't looking into VoIP solutions yet, then you owe yourself a chance to look at what we can offer to help you stay connected to staff, and clients.

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Smart Security

No home or business can afford to be without security. With so many choices out there it can be hard to make the right decision. Whether it is cameras to secure your property, or automating your physical devices such as lights and locks, alpha can help.

Security

The last five years has brought tremendous change due to improvements in technology.

The days of the monitoring company calling you to tell your that your alarm is going off, are disappearing. Applications that run on our smart devices let you do more from wherever you are. Let alpha help you protect your property whether it is an HD camera system, wireless alarm system, or a merging of both.

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Cameras

The last five years has brought tremendous change due to improvements in technology.

The days of the monitoring company calling you to tell your that your alarm is going off, are disappearing. Applications that run on our smart devices let you do more from wherever you are. Let alpha help you protect your property whether it is an HD camera system, wireless alarm system, or a merging of both.

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Alarm & Access

With the advent of connected home and businesses, technologies have merged and now work together when a few years ago you needed separate systems to do everything.
Not only do you need to secure your location, but now you want to control and monitor access, login remotely to make changes, secure the location in case of fire or break in, and ensure that your staff are opening and closing at the proper times.  At alpha we work with some of the leaders in security to ensure that our solutions not only work, but are mature enough to be trusted when you need it most.

Our systems can provide access for your staff through smart phone applications, as well as key fobs.  Automation comes as part of the base package so you can add things like lights, thermostats, and cameras, that can all react based on the criteria you set. 

Want your camera to record anytime after sunset till sunrise?  No problem.  Add a smart light switch to have the lights come on as well to light your yard when someone enters.  Almost anything is possible with the right system.

We sell what we use, not only to protect our business location, but to protect our staff homes as well.

We offer full sales and installation, and we are confident that no one can protect you like we can.

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Web & Design

Your website is the face of your business. When you show the world who you are, make sure you are proud of it.

Every business needs an online presence.  Your website tells the world what you do.  Where you're located.  When you are open.  It can convey information to your potential clients when you can't.  Your website is usually the first impression that anyone gets before they enter your business.  At alpha, we realize that.  Our in house designers/developers can help you make sure you are showing your best side.

Design

Whether you are starting fresh, or working with your existing site, alpha can help. New business and you need some help with your logo design? We can help. Our web developers have over 30 years of experience in all aspects of web design, hosting, and registration. All the pieces that you need to have a successful website.

Development

Developing a website isn't something to be rushed. At alpha we take the approach that we need to understand the message that you want your site to send.

What do you want your site to do?

Are you a company that sells products and needs to do transactions online?

Perhaps you just want to give information about your company and the services you provide.

No matter what the message, you want your website to convey it to your audience and alpha wants to help do that as quickly and painlessly as possible.

Starting with concept and direction, we work towards an outline that you approve before we move ahead.

Then we work with you to keep you up to date on the progress so that changes can be made during design.

alpha can help you reserve the domain name, upload your site, and take care of all the maintenance so you can focus on your business.

Our web designers have years of experience in all areas so that from concept to deployment, we can make sure you have the presence you want.

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Contact Us

  • alpha technologies inc.
  • 204.415.6550
  • 855.415.8324

  • Office
    1783 Portage Ave
    Winnipeg, MB
    R3J 0E8

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